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To help its customers conduct most of their activities – including financial transactions – from within the safe confines of their own homes during the COVID-19 pandemic, Bank Mandiri has raised its online transaction limit starting from March 30 to support businesses, including micro, small and medium enterprises (MSMEs) so they can survive the difficulties.
Previously, Bank Mandiri allowed customers to transfer a maximum of Rp 100 million (US$6,415) to a fellow Bank Mandiri customer through online. Now, customers can transfer up to Rp 200 million to a fellow Bank Mandiri customer through online. Bank Mandiri also allows online transactions to a maximum of Rp 200 million.
Increasing the transactions limit will help not only individual customers make major online transactions from home, but also enterprise/corporate customers to conduct most of their business activities, now in a much greater volume, from home, as Bank Mandiri has also increased the limit for online inter-bank transfers and billpaymentsbyMandiri Internet Bisnis (Mandiri Internet Business; MIB for short) to Rp 200 million as well.
MIB is an e-banking solution to provideMSME customers with complete financial and nonfinancial transactions coverage. MIB's features consist of general account information, transfers, payments, purchases, financial administration, business information and business activities.
Thanks to these features, MIB customers can enjoy several benefits of the application, such as monitoring their business financial transactions remotely, easy access to the application anytime and anywhere, using affordable and profitable applications, which do not impose monthly fees and daily transaction limits for its users, as well as enhanced digital security thanks to the Security System Layanan (SSL) services applied by Bank Mandiri.
Meanwhile, customers of Mandiri Cash Management (MCM), which specializes in larger-scale enterprises, can now adjust transaction limits on the MCM application setting according to their own business needs.
MCM is the bank's internet-based application that targets wholesale corporate customers to conduct their financial activities. By using a secure connection network, this application makes it easy for customers to monitor their bank accounts and conduct various kinds of transactions through mcm2.bankmandiri.co.id.
Bank Mandiri has launched MCM 2.0, the second generation of the application, whose features allow customers to enjoy transaction time efficiency and flexibility via its real-time transactions; convenience in making these transactions thanks to the application's multilayered transaction completion and authorization process; as well as quick and easy access to financial data thanks to digital data archiving.
Corporate customers can also downsize their account deposits in a convenient manner via virtual account-based budgeting and fund allocation to optimize their liquidity and fund return rate using the Mandiri Smart Account (MSA) solution.
Liquidity control is an important factor that sustains corporate financial stability, as well as promoting easier transactions. Fund centralization, which can be done via account deposit downsizing, can be one of the primary factors supporting companies in their efforts toachieve more efficient and accurate management by combining MCM and MSA solutions.
The MCM and MSA services are very suitable for corporations that require complex and large-scale financial transaction solutions for their operational account structure, especially in the context of the COVID-19 pandemic.
According to Bank Mandirivice president director HeryGunardi, the bank's policy, effectively applied on March 30, seeks to help customers complete large volumes of transactions or payments worth more than Rp 100 million without necessarily having to go to a Bank Mandiri branch.
'We are doing our part to support the #dirumahaja[stay at home] campaign to prevent people from being infected with the coronavirus and curb the spread of COVID-19. Hopefully, this relaxation will also impact national economic activities positively by supporting both individual and retailer customers to turn the economic wheels forward,' Hery explained.
In a nutshell, the online transaction relaxations help customers stay safe at home all the while supporting the national economy with their business activities.
Previously, in its effort to sustain the national economy amid the financial impact of the COVID-19 pandemic, Bank Mandiri also provided several relaxation schemes to its customers, comprising interest rate and installment payment adjustments, credit tenure extension and/or interest rate reductions for a maximum period of a year, or other credit restructuring schemes according to each debtor's business state and condition.
Besides that, ride-hailing motorcycle or car taxi drivers whose livelihoods have been impacted by COVID-19 will also get a chance to access Bank Mandiri's motor vehicle installment payment relaxation.
'Our technical implementation of the relaxation schemes will be in line with relevant Financial Services Authority [OJK] regulations; we will also adjust the relaxation schemes to our customer segmentation,' Hery said.
For more information regarding MCM and MIB, please contact Mandiri Call 14000 or visit Bank Mandiri website.
To support businesses, including micro, small and medium enterprises (MSMEs) so they can survive the difficulties brought about by the recent COVID-19 pandemic, state-owned Bank Mandiri has just announced its latest innovations with its two online banking solutions — Mandiri Business Online (Mandiri Internet Bisnis; MIB) for MSMEs and Mandiri Cash Management (MCM) for larger-scale enterprises — to accomplish the mission stated above.
Through these two solutions, Bank Mandiri seeks to support the cash management of its wholesale segment corporate and enterprise clients through electronic banking solutions, allowing the clients to monitor their fund collections, payments and liquidity management online on a real-time basis.
MCM has such powerful features as domestic and international transfer services, bill payments, transaction activity monitoring and a hierarchal authorization process equipped with state-of-the-art security technology.
Bank Mandiri's MCM customers, meanwhile, can also adjust their transaction limits by themselves through the MCM application.
Specifically, effective on March 30, to make online transactions easier for businesses during the quarantine period for curbing the spread of the novel coronavirus, Bank Mandiri has raised its online transactions limit for MIB customers to Rp 200 million (US$12,780) from the previous Rp 100 million cap.
Furthermore, Bank Mandiri has also raised the cap for national clearing system transactions via the MIB to Rp 1 billion, while allowing bill payments amounting to a maximum of Rp 200 million.
These relaxation measures are expected to provide greater convenience for business owners to process large amounts of online transactions without visiting Bank Mandiri branches, so customers will remain safe in conducting business transactions without leaving their home during the COVID-19 outbreak.
'These relaxation measures are part of the #dirumahaja [#stayathome] campaign, which we would also like to support in order to flatten the curve of COVID-19. Hopefully, these measures can simultaneously impact the economic activities of both individual and retail customers in order to keep the national economy wheel turning,' saidBank Mandiri Vice President Director Hery Gunardi.
Bank Mandiri's announcement of its recent transaction limit increase has been part of the lender's series of sustained efforts to make business activities easier for its business and corporate customers, especially those whose operations have been impacted significantly by the crisis brought about by the recent outbreak.
Mandiri Internet Banking Business
The bank's initiatives to help its business and corporate clients navigate these difficult times include: primary installment and interest payment adjustments, installment payment period extensions, as well as interest rate cuts for a maximum one-year period, as well as other debt restructuring schemes catering to the characteristics and circumstances of each debtor's business and enterprise.
Not only that, ojek(motorcycle taxi) and app-basedride-hailing drivers whose sources of income have been impacted by COVID-19 and have been in arrears with their vehicle loans will also get installment payment relaxations from the bank.
These measures taken by Bank Mandiri have apparently garnered positive responses from businesspeople and entrepreneurs across Indonesia, from large to micro, small and medium enterprises.
'Thanks to the various advantages we offer, the MCM application's popularity has grown among business players. This is evident in the steady increase of the application's popularity, with the number of users ballooning to some 450,000 corporations as of late,' Hery said.
Internet Mandiri Banking
Since their inception, the MCM and MIB applications have been developed with users' convenience in mind.And at an unprecedented shift that requires people to conduct most of their work activities from home, these applications' functionality becomes more significant than ever.
'In the context of the COVID-19 pandemic, which demands that individuals stay productive — especially in managing their finances — despite having to work from home, the MCM and MIB will be really helpful for Bank Mandiri's corporate customers as these applications can be accessed anywhere and anytime, complete with all the features needed by the customers,' said Bank Mandiri Corporate Secretary Rully Setiawan.
Rully added that through these products, Bank Mandiri sought to support its wholesale clients strategically so they can stay on top of their business competition and enhance their added value through the efficiency and effectiveness of financial activities that could boost the precision of their business decision-making.
'Amid the pressures that the financial consequences of the COVID-19 pandemic have put on global and domestic businesses, we are optimistic that the cash management solutions we offer — including through MIB and MCM applications — will still become our wholesale clients' primary choice to help them manage their finances,' he said.
Cash management is one of the top transactional banking solutions of Bank Mandiri, which has been recognized globally as the Best Cash Management Bank three years in a row.
For more information regarding MCM and MIB, please contact Mandiri Call 14000 or visit the official Bank Mandiri website.